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Questions

The things people ask first.

Including the awkward ones. Grouped, so you can jump to the part you came for.

61 questions8 sectionsAnswered by the people who wrote it
01

Is this written for me?

11 questions
Who is this actually for?

Adults, 18 or over, who are medically stable and living inside a set of food rules — whether that shows up as restricting, as bingeing, or as both in the same week. Most people who find us are doing this without a therapist, and that is who it was written for.

It is not for you if you are under 18, if you are medically unstable or have not been cleared by a physician, if you are underweight or actively restricting, or if you are in crisis right now. That is not a judgement — it means a doctor is the right answer before a program is.

It is also not for you if what you are looking for is a meal plan, a diet, or anything at all about your weight. There is none of that in here.

Do I need a diagnosis?

No, and you do not need to have been treated. If you restrict, count, or earn your food, this is written for you — whether or not anyone has ever put a name to it.

Plenty of people never met the criteria, or met them years ago and were quietly discharged. Both are the same rule system.

I have never been in treatment. Is that a problem?

No. It is the most common situation among the people using this. Never having been treated says something about access, cost, and how well you hid it — not about how ill you are.

I was treated years ago and discharged. Is it too late?

No. Being discharged usually means your weight came back and your appointments ran out, not that the rules stopped. That gap is most of what this program is about.

A lot of people arrive here five, ten, twenty years after treatment, functioning entirely normally from the outside, still organising every day around food.

Am I too old for this?

No. The material is written for adults at any age, and a meaningful share of the people using it are in their thirties, forties, and beyond. Nothing in it assumes a student, a parent, or any particular life stage.

Is this only for women?

It is written by women, and the examples reflect that. But nothing in the method depends on your gender, and men and non-binary people use it.

Eating disorders are badly underdiagnosed in men, in trans people, and in anyone who is not thin. If you have been waved off by a clinician for one of those reasons, you are not an edge case.

I am not underweight. Does any of this apply?

Yes. You can have a severe eating disorder at any weight, and most people with one are not underweight. The medical risks of restriction — heart, bones, electrolytes — do not wait for a number.

If you have decided you are not ill enough to count, that belief is itself a symptom, and it is addressed directly in the first phase.

I restrict and I binge. Which program do I pick?

Pick the one that matches most days, then read both — access to one does not lock you out of the other's material on the site. The two are far more alike than they look; a binge cycle is usually restriction with a delay in it.

If you genuinely cannot tell, start with the anorexia track. It spends more time on the rules underneath, which is what drives both.

Can I use this while I am in treatment?

Yes, and a lot of people do. It is built to run alongside care rather than instead of it. Tell your team you are doing it — and if they want detail, ask them to write to clinicians@joinovercome.com and we will send them the method summary and our scope.

If your team asks you to stop, stop. They can see things a written program cannot.

I am under 18.

Then this is not for you, and there is no version of it that is. Adolescent eating disorders respond to family-based treatment with a real clinician in a way that self-administered material cannot match, and the medical risks move faster at your age.

F.E.A.S.T. is free and written for your parents. It is a better use of the next hour than this page.

I live outside the United States. Can I use it?

Yes. The material is in English and nothing in it is US-specific except the crisis numbers, which are listed by country on the resources page. Payment works internationally.

02

What the program actually is

10 questions
Is this treatment?

No. It is structured, non-clinical material. It does not diagnose, treat, or provide therapy, medical care, or nutrition advice, and it cannot replace a doctor.

If you have a treatment team, this runs alongside it. If you do not, it is something to work with in the meantime — not a reason to avoid care you need.

What actually arrives when I pay?

Written material and structured exercises, delivered online, organised into four phases across eight to twelve months. You read, you do the exercise, you move on when you are ready. There is no session to attend and no appointment to keep.

It is not a video course, a meal plan, an app that tracks you, or a chat group.

What is the difference between the two programs?

Overcome Anorexia is for days organised around eating less than you need — rules, delays, exact amounts, food going quiet only when it is under control. Overcome Binge Eating is for days organised around holding out, where the evening is where it comes apart and tomorrow is always the fresh start.

Same method underneath, different material on top.

What is the difference between $39 a month and $297 once?

Nothing, in content. The $297 is the whole program, paid once, yours permanently. The $39 is the same thing month by month, for people who cannot put down $297 and for people who want to try it without committing.

If you stay for the full eight to twelve months, the monthly costs more. We would rather say that here than let you work it out later.

Can I see the method before I pay?

All of it. The approach, the four phases, what each one is for, and what we mean by recovered are published on this site in full — start with our approach.

That is deliberate. If the method is wrong for you, we would rather you know now than after a payment.

Who wrote it?

A team of women who had eating disorders and recovered from them, working with dietitians and clinicians who review the material for safety. Nobody writing for us is in early recovery — we ask for years of distance, not months.

There is more on the about page.

Is any of this evidence-based?

The method draws on the same body of work as CBT-E and the relapse-prevention literature, and the clinicians who review it hold it against that. But we have not run a trial on this program, and we are not going to imply otherwise.

What we will claim is on the outcomes page, including the parts we cannot support.

Do you give meal plans?

Never. Meal planning is a registered dietitian’s scope of practice, and it belongs with the dietitian on your team. We coordinate with them; we do not do their job.

Will you talk about my weight?

No. No weight, no calories, no macros, no sizes, no photographs. Progress is measured by what the rules can still make you do.

There is nowhere in the product to enter a number about your body, and that is a design decision rather than an omission.

Is there anything to install?

No. It runs in a browser, on a phone or a laptop, behind a login. There is no app to have on your home screen where someone might see it.

03

Using it, week to week

9 questions
How long does this take?

The program runs eight to twelve months. That is the length of the program, not a promise about you — some people need longer, and a few move faster.

It is built that way because appetite is the slowest part. Hunger and fullness signals are physically suppressed by the illness and they come back gradually, months after weight is restored. A twelve-week program can surface the rules. It cannot rebuild an appetite.

How much time does it take a week?

Two to four hours for most people — some reading, one or two exercises, and the part where you actually do the uncomfortable thing. It is not evenly spread. Some weeks are twenty minutes and some phases are heavy.

Do I have to keep to a schedule?

No. It is paced by you. The phases are ordered because each one depends on the last, but there is no clock and nothing expires.

What if I stop for a month?

Then you stop for a month, and you pick it up where you left off. Nothing resets, nothing locks, and nobody sends you a message about your streak.

Gaps are normal in this. A product that punishes you for one would be making the illness’s argument for it.

Does anyone check on me?

No, and this matters enough to say plainly: nobody reads what you write, nobody monitors your progress, and nobody will notice if you stop. On the self-administered tiers there is no human in the loop at all.

That is the trade for privacy and for $39. If you need someone to notice, you need something more than this — either the coaching tier or, more likely, a clinician.

Do I have to write things down?

Most exercises ask you to. You can do them on paper and never type a word into the site if you prefer — nothing depends on us receiving anything.

Is there a community or a forum?

No, deliberately. Eating disorder communities compete. Even well-moderated ones end up ranking people, and the ranking is the illness talking.

If you want peer support, the free therapist-led groups listed on our resources page are moderated by people qualified to do it.

What happens to my access if I cancel?

On the $39 plan you keep access until the end of the period you have already paid for, then it stops. The $297 purchase does not expire. Coaching access ends when the subscription does.

Can I come back later?

Yes. Your account and your work stay where they are unless you ask us to delete them, and restarting a monthly plan picks up where you left off rather than at the beginning.

04

Safety, doctors, and your treatment team

8 questions
What if I am not seeing a doctor?

Most people who find this are not. The program does not require it, and we are not going to pretend otherwise.

But anorexia damages the heart, the bones, and the blood in ways you cannot feel until they are serious. If you have fainted, if your heart races or skips, if you are cold all the time or have stopped menstruating — see a doctor. You can do both.

What should I ask a doctor to check?

Bloods including electrolytes — particularly potassium, magnesium and phosphate — an ECG, and bone density if you have been restricting or amenorrhoeic for a long stretch. Say the words “eating disorder” out loud even if you are not sure you have one.

The Academy for Eating Disorders publishes a free Medical Care Standards guide. If your GP is unsure what to look for, hand them that.

What happens if I destabilise during the program?

Stop, and get medical help. The program will still be here.

Nothing written down can assess you, and there is a point where the right response is a person in a room, not a module. Knowing where that line is for you is part of the first phase.

What are the signs I should stop?

Fainting or near-fainting, chest pain, a heart that races or skips, severe weakness, confusion, seizures, or anyone around you using the word hospital. Those are emergency-room signs, today, not program signs.

Slower ones: rapid weight loss, a return to daily purging, or the sense that the program itself has become another rule to perfect. Any of those means talk to a clinician.

Will you contact someone if I write something worrying?

No. Nobody reads it. This is not a monitored service and we will not present it as one — if you need someone watching, this is not that, and the crisis page lists what is.

The one exception is the coaching tier, where a coach who is concerned will raise it with their clinical supervisor and with you.

Can my therapist or dietitian look at the material?

Yes, and we would rather they did. Ask them to email clinicians@joinovercome.com and we will send a summary of the method and our scope, written for them rather than for you.

Is it safe alongside CBT-E, FBT, or another program?

In principle yes, but ask your team rather than us. Two programs running at once can pull in different directions, and your clinician is the one who can see whether that is happening.

If a clinician tells you to pause this, pause it. We will not argue with them and neither should you.

Is this a crisis service?

No. We do not operate a phone line, an out-of-hours service, or any form of emergency support. If you are in immediate danger, call 911. For crisis support in the US, call or text 988, any hour of any day.

05

Coaching

6 questions
Is there a coach or a therapist?

The program itself is self-administered — written material and structured exercises you work through yourself, with no session to attend and nobody monitoring you. That is the $39 and $297 version, and it is the one most people use.

Coaching is a separate, optional tier at $497 a month: two sessions a month with a coach who is years into their own recovery and trained in this method. It is coaching, not therapy, and it does not change what the program is.

That is deliberate. Most people who need this are not in therapy, cannot afford it, are on a waiting list, or are not ready to say any of it out loud to another person. That is a real position to be in, and it should not mean going without anything at all.

Who are the coaches?

People who had an eating disorder, recovered, and are several years clear of it, trained in this method. They are not therapists, they are not clinicians, and they do not present themselves as either.

Coaches on the binge track have lived that specific cycle. We do not hand a restriction-only coach a binge-track client.

What is the difference between coaching and therapy?

A therapist can assess you, diagnose, treat trauma, and work with what is underneath. A coach cannot do any of that and is not permitted to try. What a coach does is keep you moving through the material and hold you to what you said you would do.

If a coach thinks you need therapy, they will say so, and they will keep saying it.

What happens in a session?

Roughly fifty minutes, twice a month, by video or voice. You go through where you are in the phase, what you avoided, and what the next uncomfortable thing is. It is practical rather than exploratory.

Can I change coaches?

Yes, and you do not have to give a reason. Email support@joinovercome.com and we will move you.

Do I need coaching to get the benefit?

No. The program is complete without it and most people never add it. Coaching helps if you stall repeatedly on your own, or if being accountable to a person is the thing that makes you act.

06

Privacy and discretion

6 questions
Who can see what I write?

On the self-administered tiers, nobody. It is not reviewed, not read, and not used to train anything. On the coaching tier, only your coach and their clinical supervisor.

The full detail is in the privacy policy, in plain language rather than legalese.

Will this appear on my medical record or my insurance?

No. We are not a covered service, we do not bill insurance, and we do not report anything to any insurer, employer, or clinician. There is no record of this in your healthcare file unless you put one there.

What shows up on my bank statement?

The company name, Overcome LLC. Nothing that names an eating disorder, and nothing describing what was bought.

Do you sell or share my data?

No. We do not sell data, we do not share it with advertisers, and there is no third-party tracking pixel on the member area.

Can I delete everything?

Yes. Email privacy@joinovercome.com and we will delete your account and its contents inside 30 days, and confirm in writing when it is done. We keep only what the law requires us to keep about the payment itself.

Can I use a different name?

Yes. Nothing in the program checks who you are. The only place your real details matter is the payment, which is handled by Stripe rather than by us.

07

Pricing, cancelling, refunds

7 questions
Can I cancel? Do you give refunds?

Cancelling applies to the two recurring plans — $39 a month and the $497 coaching tier. One click from your account: it stops the next payment, and you keep access until the period you have already paid for ends. The $297 one-time purchase has nothing to cancel, because there is no next payment.

Refunds are a separate thing and they apply to all three. Email within 14 days of your purchase and we will refund you, provided you have not worked through most of the program — roughly a third. That condition exists because this is written material delivered all at once; without it the policy would just be free access for anyone who asked.

The one exception is coaching sessions you have already had. The coach’s time is spent, so those are not refundable. Sessions paid for and not yet used are refundable at any time.

Do I have to talk to anyone to cancel?

No. It is one click in your account, there is no retention flow, and nobody emails you to ask why.

Does insurance cover it?

No. Overcome is not a covered service and we do not bill insurance. We would rather say so on this page than after you have applied.

Why $39?

Because the realistic alternative for most people reading this is nothing at all. Outpatient eating disorder treatment in the US runs into hundreds of dollars a session and residential care into five figures a month, and the majority of people with an eating disorder never receive any treatment.

$39 is priced against nothing, not against therapy. It is not a cheaper therapist; it is something rather than nothing.

What if I cannot afford even that?

Then start with the free help, genuinely. The free and low-cost section of our resource directory lists therapist-led support groups, free peer mentoring, and organisations that fund treatment for people who cannot pay. Several of those will do more for you than we will.

We do not run a hardship fund yet. If cost is the only thing standing between you and starting, write to hello@joinovercome.com and say so plainly.

Do you take referral fees or use affiliate links?

No, in both directions and without exception. Nothing linked from this site earns us anything, no treatment centre pays us for a name, and we pay nobody for sending you here.

That is worth checking on any site that recommends treatment to you, including this one.

Is there a free trial?

Not as such — but the thinking behind it is published on this site before you pay, and the $39 plan cancels in one click. Between those two, you can see what it is and leave inside a month for less than the cost of a co-pay.

08

If you are not the one who is ill

4 questions
Can I buy this for someone else?

You can pay for it, but they have to want it. Handing this to someone who has not asked for it tends to land as another instruction about food, and it will be read that way.

If you want to help, the family page is a better first step, and it is free.

My partner or my adult child has an eating disorder. What do I do?

Read the family page, and then F.E.A.S.T., which is free and specifically for people in your position. If they are under 18, family-based treatment with a real clinician is the evidence-based answer and it is not this.

The short version: separate the person from the illness, do not negotiate with the rules, and get yourself support too. You cannot do this on nothing.

Can I read the program to understand what they are going through?

Yes, and some people buy it for exactly that. It is written to the person with the illness, so expect it to be uncomfortable reading.

I am a clinician. What is your scope?

Non-clinical, self-administered educational material for medically stable adults. We do not diagnose, treat, prescribe, plan meals, or take referral fees. Write to clinicians@joinovercome.com and we will send the full scope statement and the method summary.

Still not answered?

Email and a person replies — usually inside two business days. What we cannot answer is anything about your individual situation: whether you are ill enough, what your bloodwork means, or whether you should be in treatment. Those need a doctor who can examine you.

Getting started

$39 a month. Cancel whenever you want.

Or $297 once for the whole program. If a question here settled it for you, that is the whole reason the page exists.